Hyatt Place London City East

06.02.2025

The hotel is OK it’s clean. The food is super bad. It is a kind of very budget hotel, but was a bit of expensive price.

05.02.2025

If you are attending a function in ExCel, it is ideal location. Close to tens of ethnic restaurants and cafes Nice helpful staff. Nice clean rooms. I liked the Espresso machine in the room!

04.02.2025

Me gustó mucho el hotel. El suelo de la habitación es de parquet y no de alfombra. La ubicación es muy buena. Hay varias estaciones de metro cerca del hotel. El tamaño de la habitación está bien. Lo único que no me gustó fue que no tenían cepillo para limpiar el baño.

04.02.2025

Was very satisfied with the experience. Room was clean and comfortable, well appointed. Located conveniently next to a subway station. All staff was very kind and helpful, special thanks to cleaning staff and Jose from front desk who found my forgotten laptop and notified me promptly, allowing me to retrieve it before flying out.

20.11.2022

Fantastic value for money. Comfortable rooms (for London), good service, good breakfast, comfortable beds. Limited space to put stuff away. Doesn't feel like a 4-star hotel, for the level of service, rooms features, vanities, but it's a good option. Location is convenient but not in the most exciting neighborhood. Gym: great! not huge but reasonable amount of space. Technogym equipment: 2 treadmills, 1 rowers, 1 bike trainer (with gears and training program controlled resistance), and 1 elliptical, all offering a range of training plans and dedicated places to put your phone to watch stuff on. Multifunctional "home" gym machine Full rack of weight, medicine balls, foam rollers, kettlebells. Water dispenser connected to the water line

01.02.2025

I didn’t like the self check in

31.01.2025

Decent rooms, good spread in breakfast, location is good although room service could be better

31.01.2025

Really enjoyed the service in the Gantry breakfast buffet. Lovely customer service by Saed.

28.01.2025

Dobry hotel na wycieczki po Londynie

23.01.2025

The staff were really nice on check in. Although I had booked with a third party, I got a free room upgrade and a free voucher for a cocktail on the rooftop bar (I chose the espresso martini). The gym only had two treadmills and was small but that was more than enough for me. The TV could do with an accessible HDMI port. Breakfast was ok- I liked that they had smoothie in addition to juice- but the staff paced in continuously circles around the breakfast room, which made me feel a bit anxious as I was trying to eat! Overall I'd recommend the hotel.

20.01.2025

A good option for those wanting clean & comfortable accommodation with easy tube/bus links around London, all at a ‘reasonable’ rate. The rooms were average size for London, with a good bed/mattress & nice pillows/linens. AC/HEAT & wifi worked well, although I do think their provider is blocking some ports, as some of my email accounts would only load when using a VPN. TV Channel selection is good, although channels can lock for 1-2 seconds, which I presume is an issue with their provider. Breakfast is “OK”. They don’t vary the buffet, but it has enough options for 3-4 days. I did find the preparation of the bacon & sausage varied greatly from day to day. Some days dry and cooked for ever ! other days perfect. I wonder if it was re-warmed stuff from the previous day ? Lots of shops & restaurants very close by, so no problem stocking your room with snacks and soda’s stored in the mini fridge. Providing the rate is no more than £150, I would definitely return.

12.12.2024

Awesome location near Whitechapel underground.(please be aware is not a clean 10 minute walk if this is your first time to London Aldgate/Algdate East is more at night times,) Breakfast was not hot especially the sausage and the scrambled eggs. At breakfast do not sit in the far right corner of restaurant it was stone cold and I was offered a broken wheeled ,hardly fuctioning heater put beside my legs.The chair i sat in the back rest was broken,so everytime I lean back the two front legs of the chair would lift up ,so that if I werent carefully I could rock backwards and hit my head on the wall behind me.. Pocket Square was lively with awesome dj. Did nt seem to be so welcoming atmosphere for a new guest.Ask if I could use my vouchers he said yes.After a time cocktails arrived .After a few sips the bill came.I brought it to the curly haired gentlemen.I also asked why so much ice????1.3 inch square block,he responded about that's how it comes.... As I sat with my partner talking about our long journey that day a dear female barkeeker explained the concept, ingredients and service of the cocktails. She excused the miscommunication of the waiter and offered me a third cockrail for us to try on the house......this one act saved our complete experience. At the end of our trip we had a early departure we ask reception for a breakfast doggy bag. OMG old one croissant/danish a banana and nothing to drink(10-22££)I did nt check it until at the airport because I trusted the hotel's common sense and fairness.... Disclaimer: This review is from an ex chef from Soho House and ex waiter from Marriott Hotels and a global traveller my review comes from a place of love for the industry,my hometown of London and a hard working customer. *I've lower the experience to 1 due to the poor response from management team to my first review.

20.04.2022

Lovely location near all we needed, lovely spacious room, excellent roof top bar

11.01.2025

I recently stayed at Hyatt Place Whitechapel, and overall, it was a good experience. The location is excellent—very convenient and close to the underground station, making it easy to explore the city. The room, however, felt a bit congested. While it was clean and had all the essential amenities, a bit more space would have made the stay more comfortable. If you’re looking for a hotel with a prime location and don’t mind compact rooms, this is a solid option.

30.07.2024

Dobrý den, náš pobyt ve vašem hotelu byl hezký a pohodový. Obsluha byla velmi příjemná, snídaně chutné, pokoje čisté a pěkné. Výhled z pokoje byl opravdu zajímavý. Pouze zasouvací dveře do koupelny s wc byly pro nás netradiční, ale jinak v pohodě. Lokalita hotelu nám vyhovovala a celkový pobyt v Londýně byl pro nás krásný a nezapomenutelný.

05.01.2025

Checked in via the automated booths which was super easy and convenient. The room was perfect apart from 2 very minor issues (air con and TV being a bit buggy). Mentioned it to reception on our way out and they very kindly upgraded us! This was so lovely, especially since it was my birthday! New room was higher up so slightly quieter and much bigger. Hotel breakfast was very busy but the staff handled it so well and smoothly it wasn’t an issue at all. Food was delicious and fresh. Location is super convenient for travel into central London with Aldgate East only a 2 min walk away. Would highly recommend, will definitely book with Hyatt again.

03.01.2025

I’ve often stayed in the Aldgate area as it offers great value for money. I’m a regular at the London City Travelodge and I’ve also stayed at The Corner hotel a couple of times. I was keen to try the Hyatt Place London City East as the Hyatt Place Heathrow is superb. I therefore had high hopes for this property, but it didn’t live up to them. There were zero staff or information at the ground floor lobby area, so I used the self-check in. Apparently reception is in the basement, who knew? I was automatically allocated a room on the 1st floor which was spacious, but showing a fair amount of wear and tear already, and with a prison style window. The in-room fridge which they claim to keep switched off to safe energy was on and producing noise akin to a jet engine. I switched that off. Sadly there was nothing I could do about the plumbing sounds. A constant background noise of flowing water and frequent additional noises as waste water banged its way down the pipes. You could literally hear the pipework moving in the bathroom ceiling. All of this could be forgiven if I got a good nights sleep. I didn’t. Whether it was the door to the store outside my bedroom window, or something else, there was the most almighty clang numerous times during the night which woke me (and I assume a whole bunch of other people) up. I checked out in the basement, having spotted the reception desk over the railings, where I was told all was sorted and I was free to go. I wasn’t asked how my stay was. I can’t see how this property and the one at Heathrow can be considered to be the same standard, they’re chalk and cheese. Sadly, I won’t be returning to this property.

02.01.2025

Very nice hotel, confortable and modern. Friendly staff, always helpful (Gracias José por tu amabilidad…). We really appreciated and enjoyed room and breakfast, very tasty… excluding coffee (unfortunately…).

31.12.2024

I recently stayed at your hotel HYATT PLACE LONDON CITY EAST and was thoroughly impressed by the professionalism and kindness of your Pankaj. From the moment I arrived, they went above and beyond to ensure my stay was comfortable and enjoyable. Pankaj displayed exceptional communication skills, a warm demeanor, and efficiency in addressing all my requests, even during busy hours. Their dedication to providing outstanding service truly stood out and enhanced my overall experience at your hotel. I strongly believe employees like Pankaj invaluable assets to your establishment. I hope their hard work and commitment are recognized and rewarded accordingly. Thank you for fostering such a welcoming

29.12.2024

We stayed one night and the staff were brilliant. I would say that at breakfast it was very busy and Ifty seated us as soon as he could, he was very composed and professional despite so many turning up for breakfast. Our host Daniel was very pleasant and extremely calm despite being so busy. He continually checked with us and other guests to ensure we were all comfortable.

28.12.2024

值班經理Yoyo服務非常好，非常親切！房間也乾淨整潔，是一次非常舒適的住宿體驗！

28.12.2024

Great location ,decent rooms ,breakfast was average and had a ten minute wait for table

20.12.2024

The front desk Yoyo is really helpful and friendly, she made the check in process quick and easy, the room is very clean and the location is pretty good, definitely recommend this place

18.12.2024

We visited from California in April. The room has small but comfortable and the location in east London was perfect. We walked from the hotel to the Tower of London. We also really enjoyed the restaurants around the hotel, specially a Turkish place in the corner. The hotel breakfast was very good! I really loved the green juice and the pastries, as well as the full English breakfast. I would stay here again.

13.12.2024

Surprisingly good, reception downstairs so don’t have to check in using a screen. Room was nice and quiet and ac worked, clean also